Business Phone Solution Provider in Bacchus Marsh
Microforce Complete Solution has been trusted in IT Support for over 10 years in Australia for residential and business clients
Cloud Phone System Features
The Attendant that knows where to send your calls when they come in, what to do when they aren’t being answered quickly and makes sure your company never misses an opportunity.
Also known as your new digital receptionist it can announce a company’s name, followed by a selection of dialling options
Voicemail, it’s great but not if you can’t get back to your desk phone to check it. Those days are over with this feature. Voicemails are now sent straight to your email when they are left, and you can listen anywhere.
Hunt groups are used to ring multiple extensions in order to find someone who can take a call. Any number of people in your business can be chosen to belong to a hunt group and would experience their phones ringing simultaneously. The first to answer will take the call.
Engage with your customers better whilst they wait for their call to be answered, play music or promote what you do.
Call queue does the juggling of multiple calls coming in at the same time for you all whilst keeping your customers entertained with music and pre-recorded messages whilst they wait. It can even give a customer the power to have their call returned once a line in your team becomes available.
Say you have a division in your business you would like a customer to specifically reach; for example, your sales team. In this instance, upon selecting a prompt for this division, or dialling a specific sales contacts phone number customers are placed inside a queue, allowing specific colleagues to deal with incoming calls without losing other customers to busy signals or unanswered phones.
In the office or out, automatically add a fixed line number to your mobile device so you can both make and receive calls to that number wherever your business takes you.
On a call and need to switch from one phone device to another without disrupting the conversation? Too easy, with ONdesk you can take that call from your desk to your mobile in seconds and continue your conversation on the go.
Collaborate better, be joined by up to 1,000 people on a call with a dedicated number. This can be done on the fly, with no expensive set up fees.
For agile businesses that never miss a call
Using ONdesk is as simple as activating a license, plugging in your phones and making a call. You have the freedom to choose to own your phone outright or mix and match any of our Quality Assured phone plans, including conferencing and cordless options, to get a result second to none.
Softphone
1000 Bonus Qantas Points*
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For Mobile or desktop
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Local, National & Mobile calls included
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*Min. Charge over 36 Months $720
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12 Mnths (No Points) Min. $240
Freedom
2000 Bonus Qantas Points*
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Own your hardware outright
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Local, National & Mobile calls included
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*Min. Charge over 36 Months $900
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12 Mnths (No Points) Min. $300
Business T53W
3000 Bonus Qantas Points*
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Cordless or Desk phone
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Local, National & Mobile calls included
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*Min. Charge over 36 Months $1080
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12 Mnths (No Points) Min. $360
Executive T54W
4000 Bonus Qantas Points*
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Colour Screen Desk phone
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Local, National & Mobile calls included
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*Min. Charge over 36 Months $1440
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12 Mnths (No Points) Min. $480
Premium T57W
5000 Bonus Qantas Points*
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Touch Screen Desk phone
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Local, National & Mobile calls included
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*Min. Charge over 36 Months $1800
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12 Mnths (No Points) Min. $600
Transition your existing hardware seamlessly
SIP lines are excellent when you have an existing system that you want to continue to make the most of. We know that traditional systems aren’t cheap to install, and getting mileage out of existing infrastructure is essential. Not everyone is ready to jump into the cloud, and these plans allow you to transition to new technology seamlessly.
Lite
1000 Bonus Qantas Points*
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Pay as you go for the calls you use
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*Min. Charge over 36 Months $360
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12 Mnths (No Points) Min. $120
Business
3000 Bonus Qantas Points*
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Local, National & Mobile calls included
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*Min. Charge over 36 Months $11260
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12 Mnths (No Points) Min. $420
